When your vehicle is down, turn to Service Tracker Next Gen, the DTNA solution for connecting customers to our network of resources dedicated to getting it back on the road. 

With the new generation of Service Tracker, breakdown agents, customer advocates, service advisors, and field service support are "looped in" so everyone has the important details specific to the work - e.g. fault codes, operations, and parts - and can communicate about it directly using the instant messaging tool. 

Service Tracker is your tool for managing service repairs, from the dashboard that provides an at-a-glance view of your fleet with repair statuses, to tracking individual vehicle location, it provides the real-time information our customers need to manage this aspect of their businesses. And with alerts users can immediately get the updates they need, from when the vehicle arrives to when it is ready to pick up.